Vishing training: The Saved Number

Vishing training in a 2:43 animated story. It covers Phone scams and the callback rule; AI voice cloning. In English and Arabic, with captions you can switch on or off, and a scenario quiz at the end.

What your team will learn

Identify the four red flags in a phone call that asks for money: being rushed and told to keep it secret, a caller ID that can be faked, a familiar voice that AI can copy, and a push to skip the checks.
Apply the callback rule to any call that asks for money: hang up and call back on a number you already know (a saved contact or the company directory), never one the caller gives, hold the payment if you can't reach them, and never give a password or code to a caller.
Report a suspicious call to the security team even when nothing was paid, and state what to do if money has already gone: call your bank at once, on the bank's own number, then report it.

The story

“The Saved Number” is the story at the heart of this course. Karim (finance manager) is the lead character; the learner watches the situation unfold, spots the warning signs, and sees the right thing to do. Set in Nakhlora Group, a fictional Gulf company.

Sample quiz question

Karim's phone rings after hours. The screen shows "Faisal", Faisal's photo and his saved number, 050 ••• ••42. What does that prove?

It's Faisal, because the number is saved in Karim's contacts.
The call comes from inside Nakhlora, so it's safe to talk.
Nothing on its own: the name and number can be faked.
The call is genuine, because his photo appears on the screen too.

Correct answer: Nothing on its own: the name and number can be faked.

Why: Criminals can fake the number shown on an incoming call. If it matches a saved contact, the phone shows that contact's name and photo too.

Full transcript

Transcript of the English video. The Arabic transcript is on the Arabic page.

The Saved Number [0:01] Karim: Faisal? This late? [0:04] Narrator: The director says a supplier payment must go out tonight. [0:08] Caller: It's a confidential deal, Karim. Tell no one, and skip the approvals. I'll sign them tomorrow. [0:15] Narrator: Meanwhile, the real Faisal is with his family. His phone hasn't rung. [0:20] Narrator: A company he's never paid. A hundred and eighty thousand dirhams. One click left. [0:27] Narrator: Karim doesn't know what you know. Four things in this call should make him check. Can you spot them? [0:41] Karim: Faisal, I'll call you straight back. [0:43] Caller: No time, they're waiting for me. Just send it, Karim! [0:48] Narrator: Same name, same number. This time, Karim dials it himself. [0:55] Faisal: Karim? I'm with my family. I haven't called you tonight. [1:00] Karim: Someone used your number, and your voice. I nearly sent it. [1:05] Faisal: You were right to check. Report it now. If I ever call about money, call me back. [1:13] Karim: Karim in Finance. A call used Faisal's number and voice. Nothing was paid. I'm reporting it. [1:25] Layla: Tonight, and tell no one. He wanted you rushed, with no one to ask. [1:31] Layla: His name and number can be faked on incoming calls. When you dial his saved number, you reach him. [1:38] Karim: But how was it his voice? I'd know it anywhere. [1:43] Layla: AI can copy a voice from a few seconds of audio, like his video on our website. [1:49] Karim: He wanted the approvals skipped. And no call back. [1:53] Layla: A real boss lets you check. [1:57] Layla: Your report let us warn all of Finance before the callers tried anyone else. [2:05] Narrator: Asked for money? Hang up, and call back on a number you already know, never one the caller gives. [2:13] Narrator: Never give a password or code to a caller. Whoever calls, the approvals apply. Can't reach them? The payment waits. [2:22] Narrator: Report it, even if you didn't pay. Already paid? Call your bank at once, then report it. [2:30] Narrator: One habit: hang up, and call back on a number you already know. Unsure? Report it, or contact your security team.

Key facts

Length (English)	2:43
Length (Arabic)	3:12
Languages	English · العربية
Captions	WebVTT
Quiz bank	15
Questions shown	10
Pass mark	80
Lead character	Karim — finance manager
LMS id	2063