Malware training: First Week

First Week [0:02] Arjun: That's not a laptop, that's a hairdryer. [0:05] Hadi: I was about to ask. It's been slow since lunch, pop-ups keep opening, and there's a program I never installed. [0:13] Arjun: Hands off. Unplug the network, not the power: Wi-Fi off, cable out. [0:19] Hadi: Cable's out. Why not just switch it off? [0:23] Arjun: Offline, it can't reach anything else. Switched on, it keeps clues the security team needs. [0:33] Arjun: Hi, it's Arjun in the developers' room. My new joiner's laptop: slow, pop-ups, an unknown program. Offline now, still on. [0:42] Hadi: I can just uninstall it. [0:44] Arjun: Don't try to fix it yourself. I've made mistakes like that myself. [0:50] Narrator: Your device suddenly slow or loud? Pop-ups, or a program you didn't install? Those are common signs of malware, harmful software. [0:59] Narrator: Then hands off, unplug the network, not the power, and call your security team from your phone. [1:08] Narrator: Three moments from Hadi's day. Which one let the malware in? [1:21] Arjun: Not the poll, not the file. The update. [1:25] Hadi: That was me. It looked so official. [1:29] Arjun: Any page can say your browser's out of date. Real updates come from your laptop's settings or IT Support, never a website. [1:37] Arjun: And the payment file was a trap too. Closing it and asking was right. [1:43] Narrator: A file you didn't expect asks you to enable content? Don't. Close it, then press the email's Report button. [1:52] Hadi: Am I in trouble? [1:54] Arjun: You told someone within ten minutes. That's the job. The security team will check it, and IT Support will lend you another. [2:03] Narrator: Even if you caused it, tell your security team fast. Speed matters more than blame. [2:14] Hadi: Reported. Before you asked. [2:19] Narrator: One habit: updates come from your device, never a website. Laptop acting strange? Unplug the network and call your security team.